Privacy Policy

1. Who We Are

Perennia Tech Private Limited ("Perennia," "we," "us," or "our") operates the website perennia.tech and provides AI-powered financial and data intelligence tools including TradeAI and DataMind.

For privacy-related inquiries, contact our team at: hello@perennia.tech

2. Information We Collect

We collect the following categories of information when you use our services:

Information you provide directly:

• Name, email address, phone number, and contact details
• Company name and professional information
• Account credentials (username, password)
• Payment information (processed securely via third-party payment providers)
• Data you upload or connect to DataMind or other services
• Communications you send to us (support requests, emails)

Information collected automatically:

• IP address, browser type, operating system, device identifiers
• Pages visited, time spent, clickstream data, referral URLs
• Cookies and similar tracking technologies
• Usage patterns and interaction with our platform features

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services (TradeAI, DataMind)
• Create and manage your account
• Process payments and send transaction-related communications
• Send product updates, feature announcements, and service notifications
• Respond to your support requests and inquiries
• Analyze usage patterns to improve platform performance and features
• Comply with applicable legal obligations
• Detect, investigate, and prevent fraudulent or unauthorized activity

4. Your Data and DataMind

When you use DataMind, you may upload or connect proprietary datasets. We treat your data with the highest level of confidentiality:

• Your datasets are used solely to provide the DataMind service to you
• We do not share, sell, or use your datasets to train our models without explicit written consent
• Data processing occurs in secure, encrypted environments
• You retain full ownership of all data you upload to our platform

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in and maintain session state
• Remember your preferences and settings
• Analyze website traffic and usage patterns via analytics tools
• Improve security and prevent fraud

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

6. Sharing of Information

We do not sell your personal data. We may share your information only in these circumstances:

• Service providers: Trusted third parties who help us operate (e.g., cloud hosting, payment processors, analytics providers) — only as needed and under confidentiality agreements
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In the event of a merger, acquisition, or sale of company assets
• With your consent: For any other purpose, only with your explicit permission

7. Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Access controls and role-based permissions
• Regular security audits and vulnerability assessments
• Incident response and breach notification procedures

No system is 100% secure. If you discover a security vulnerability, please report it to hello@perennia.tech promptly.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account closure, we will delete or anonymize your data within 90 days, unless retention is required by law or legitimate business necessity.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of processing, including direct marketing
• Withdrawal of consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at hello@perennia.tech. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. The "Last updated" date at the top of this page reflects the most recent revision.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

• Email: hello@perennia.tech
• Website: perennia.tech